Many virtual assistants work hard and help grow companies from the ground up. However, not all virtual assistants are created equal, and there may be some issues when hiring a virtual assistant. What are some common problems with hiring a virtual assistant? That is...

What is a Virtual Assistant? Are you wondering what a virtual assistant is? Long story short, being a virtual assistant is more about how they do things, not about what they do. Virtual assistants offer "assistance" virtually. What a VA is capable of doing will vary,...

One of the main factors for the growth of your business is its customer service. Apart from having quality products/services, reasonable prices, and location, your customer service plays a huge role in having your customers come back.   A start-up or a small...

How many times have you shopped online during this pandemic? The pandemic has caused more people to shop online. As the customers of e-commerce sites grow, so does the need to enforce good customer service.  A downfall of shopping online is the lack of...

Customer service can be confusing. You will be meeting and talking to people from various backgrounds with different personalities. At the same time, you have to please them and give the best service you can provide. Here are few rules your business can follow to give...

Have you ever experienced missing to meet your customer/ client's expectations? Meeting what your customers expect of you is a must. Although customers are not always right, we should always keep them happy. A happy and satisfied customer will keep on coming back to...

There are many other effective sales and marketing channels within arm's reach in this day and age. With that thought in mind, you must take an educated approach to improve brand exposure. By choosing only a couple of channels, this is often too limited, and a mix of...